Accessibility on the CAMELLIA website
This statement applies to content published on www.camelliawater.org only. For other web addresses you should refer to the accessibility statement for that domain or sub domain.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
Resize to the size of your window, and display a readable text size whichever device you are using
Skip to main content links
Zoom in up to 175% without the text spilling off the screen
Navigate most of the website using just a keyboard
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible the website is
Parts of this website are not fully accessible. For example:
some pages and document attachments are not clearly written
some tables do not have row headers
some pages have poor colour contrast
some heading elements are not consistent
some images do not have good alternative text
some buttons are not correctly identified
some error messages are not clearly associated with form controls
some older documents in PDF format are not fully accessible
What we do about known issues
We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. Where content is not accessible, we will state a reason, warn users and offer alternatives.
Technical information about this website’s accessibility
Community Water Management to a Liveable London (CAMELLIA) is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non accessible content
Some documents and content are exempt from the regulations (such as live video content and PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services), so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.
Whilst such documents and content might be present on the website, to the best of our knowledge, no other non-accessible content has been detected.
Reporting accessibility issues
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille or if you find any accessibility issues not listed on this page then please contact
We’ll consider your request and get back to you within 14 days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
How we test this website
This website has been tested for accessibility compliance on 28 October 2020.
This statement was prepared on 21 October 2020. It was last updated on 28 October 2020.